We take the stability of JustWare seriously and are constantly working to improve that stability to allow your organization to do it's job. To aid in this, if JustWare ever experiences a crash, it will automatically send a crash report that contains a stack trace and allows us to diagnose the problem and fix it. The user or the admin does not need to do anything to have this happen.
The following sections contain information to help you if your users come across some difficulty using JustWare. The troubleshooting material covers some common issues that are easily handled. You may find an easy solution that you can implement yourself without the aid of New Dawn Support. This will minimize your users' downtime and help you maximize your users' JustWare experience.
Topic | Description |
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Error Messages | How to troubleshoot common error messages that might appear while working in JustWare. |
Logon Issues | How to troubleshoot common logon issues that might appear when trying to log on to JustWare. |
Searching Issues | How to troubleshoot common problems that may appear while searching in JustWare. |
Miscellaneous Issues | How to troubleshoot other common problems that may arise while working JustWare. |